FreightSector | Privacy Policy Effective Date: May 19, 2026
Website: https://freightsector.com
Legal Business Name: Freight Sector Inc.
Mailing Address: 290 King Street E, Kitchener, ON N2G 2L3
Phone: 226-214-2959
Fax: 226-210-5757
Email: [email protected]
Welcome! This Privacy Policy explains how FreightSector.com and Freight Sector Inc. collectively, “FreightSector,” “we,” “us,” or “our”, collect, use, disclose, retain, and protect information when you visit our website, request a freight quote, contact us, communicate with our team, or use our logistics and freight brokerage services in the United States and Canada.
This document is intended for customers, shippers, carriers, dispatch partners, warehouses, business contacts, website visitors, vendors, and any individual who provides information to FreightSector through our website, forms, email, telephone, SMS, fax, or other communication channels. FreightSector serves the United States and Canada only unless otherwise agreed in writing.
At or before the time we collect personal information, we disclose the categories of information collected, the purposes for collection, and the categories of parties with whom information may be shared, as described in this Privacy Policy.
1. Information We Collect
We may collect personal information, business information, shipment information, and technical information when you interact with us. The information we collect depends on how you use our website and services.
A. Information You Provide Directly
We may collect:
Name, company name, job title, business contact information, email address, phone number, fax number, mailing address, billing address, and shipping-related contact details.
Freight quote request details, including pickup location, delivery location, commodity type, shipment dimensions, weight, equipment type, requested service dates, accessorial needs, cross-border U.S./Canada shipment details where applicable, and special handling requirements.
Account, carrier, vendor, or customer onboarding information, including documents, certifications, insurance details, tax forms, authority information, and compliance information where applicable.
Messages, form submissions, support requests, call details, SMS communications, fax communications, and other information you choose to provide.
B. Information Collected Automatically
We may collect:
IP address, browser type, device type, operating system, pages visited, referring URLs, time spent on pages, and similar website usage data.
Cookies, analytics data, pixels, and similar technologies used to improve website performance, security, marketing effectiveness, and user experience.
Approximate location information derived from your IP address or device/browser settings.
C. Information From Third Parties
We may receive information from carriers, brokers, shippers, dispatch partners, compliance platforms, payment or billing service providers, insurance providers, public databases, marketing partners, or other sources where permitted by law and relevant to our services.
2. How We Use Personal Information
We use the information we collect for legitimate business, operational, legal, and service-related purposes, including to:
Provide freight brokerage, logistics coordination, shipment quoting, dispatch, tracking, and customer support services across the United States and Canada.
Respond to inquiries, prepare quotes, schedule services, coordinate pickup and delivery, communicate shipment status, and resolve service issues.
Send transactional communications, service notifications, appointment reminders, dispatch updates, shipment or order alerts, account notifications, and customer support messages.
Verify carrier qualifications, insurance, authority, safety, compliance, and operational eligibility.
Maintain business records, invoices, billing information, tax records, and internal operational documentation.
Improve our website, services, customer experience, security, compliance processes, and business operations.
Detect, prevent, and respond to fraud, unauthorized access, security incidents, claims, disputes, and legal or regulatory requirements.
Send marketing or promotional communications where permitted by law and in accordance with your preferences.
Service-related communications, including quote updates, shipment updates, dispatch coordination, appointment reminders, and account notifications, may be necessary to provide our services. Marketing communications are optional and may be opted out of where required by law.
3. SMS Communications and Consent
If you provide your mobile phone number and opt into SMS communications through a web form or other medium, you agree to receive SMS messages from FreightSector.com and Freight Sector Inc. related to our services.
SMS consent is not shared with third parties or affiliates.
SMS messages may include quote request updates, shipment or order alerts, dispatch updates, pickup and delivery coordination, appointment reminders, account notifications, customer support communications, and other service-related messages. Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing or using our services.
You may opt out at any time by replying STOP to any SMS message. For help, reply HELP, contact us at [email protected], call 226-214-2959, or visit https://freightsector.com.
We use RingCentral as a phone and SMS communications provider. RingCentral may process communications-related information only as needed to support messaging, call, and related communication services, subject to applicable terms and legal obligations.
4. How We Share Information
We may share information only as needed to operate our business, provide services, comply with law, protect rights, or complete transactions requested by you.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising as those terms may be defined under applicable privacy laws, unless we provide any legally required notice and opt-out rights.
We may share information with:
Carriers, drivers, dispatch partners, warehouses, logistics providers, and service partners involved in quoting, scheduling, transporting, tracking, or delivering freight.
Technology vendors, website hosting providers, analytics providers, CRM platforms, email providers, SMS providers, communication providers, and other service providers that support our business operations.
Zoho CRM, which we use to manage customer, lead, quote, account, and business relationship information.
Microsoft 365, which we use for business email, internal communications, document handling, and related business productivity services.
RingCentral, which we use for business phone, SMS, and related communication functions where applicable.
Insurance providers, claims administrators, compliance platforms, legal advisors, auditors, accountants, or other professional advisors where necessary.
Government authorities, courts, law enforcement, regulators, or other parties when required by law, subpoena, court order, regulatory request, or legal process.
Successors or related parties in connection with a merger, acquisition, financing, sale of assets, corporate restructuring, or similar business transaction.
We require service providers and operational partners to use information only for the purpose of supporting our services or fulfilling legal and business obligations, unless otherwise permitted by law.
5. Cookies, Analytics, and Similar Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, measure marketing performance, and protect website security.
You may control cookies through your browser settings. Disabling cookies may affect website functionality.
Some browsers and devices allow users to send “Do Not Track” or similar signals. Our website may not respond to all such signals. Where required by law, we will honor legally recognized opt-out preference signals.
6. Data Retention
We retain information for as long as necessary to provide services, complete transactions, maintain records, resolve disputes, comply with legal obligations, enforce agreements, and support legitimate business purposes.
Retention periods may vary depending on the type of information and applicable legal requirements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Choices
You may request access, correction, or deletion of certain personal information, subject to legal and operational limitations.
You may unsubscribe from marketing emails by using the unsubscribe link in those emails or by contacting us.
You may opt out of SMS messages by replying STOP. For help, reply HELP.
You may manage cookies through your browser or device settings.
To submit a privacy request, email [email protected] with the subject line “Privacy Request,” call 226-214-2959, or write to Freight Sector Inc., 290 King Street E, Kitchener, ON N2G 2L3.
9. U.S. State Privacy Rights
Depending on your state of residence and the laws applicable to FreightSector, you may have rights to request access to personal information, correction of inaccurate information, deletion of personal information, portability of certain information, information about how personal information is disclosed, and the ability to opt out of certain processing activities where applicable.
We will respond to verified privacy requests as required by applicable law. We may need to verify your identity or authority before fulfilling a request.
We will not discriminate against you for exercising privacy rights available under applicable law.
10. Canadian Privacy Rights
Where Canadian privacy laws apply, including applicable federal and provincial privacy requirements, we collect, use, and disclose personal information with consent or as otherwise permitted by law.
We limit collection to information reasonably necessary for the purposes described in this Privacy Policy.
Canadian individuals may request access to or correction of their personal information, subject to applicable exceptions.
We use reasonable safeguards and limit use and disclosure of personal information to identified business, operational, legal, and service-related purposes.
11. Sensitive Information
We do not request sensitive personal information unless necessary for onboarding, compliance, billing, claims, legal, or operational purposes.
Examples may include insurance documents, tax forms, compliance records, or related business documents required for carrier, vendor, customer, or shipment operations.
12. Children’s Privacy
Our website and services are intended for business and commercial use and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
13. International Users
FreightSector.com is intended for users and business operations in the United States and Canada.
If you access our website from outside these jurisdictions, you understand that your information may be processed in the United States, Canada, or other locations where our service providers operate, and privacy laws may differ from those in your location.
14. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites or services.
You should review the privacy policies of those third parties before providing information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the effective date above.
Continued use of our website or services after an updated policy is posted means you accept the updated policy to the extent permitted by law.
16. Contact Us
For questions about this Privacy Policy, our privacy practices, or to submit a privacy request, please contact us:
Freight Sector Inc. / FreightSector.com
Mailing Address: 290 King Street E, Kitchener, ON N2G 2L3
Phone: 226-214-2959
Fax: 226-210-5757
Email: [email protected]
Website: https://freightsector.com
Website: https://freightsector.com
Legal Business Name: Freight Sector Inc.
Mailing Address: 290 King Street E, Kitchener, ON N2G 2L3
Phone: 226-214-2959
Fax: 226-210-5757
Email: [email protected]
Welcome! This Privacy Policy explains how FreightSector.com and Freight Sector Inc. collectively, “FreightSector,” “we,” “us,” or “our”, collect, use, disclose, retain, and protect information when you visit our website, request a freight quote, contact us, communicate with our team, or use our logistics and freight brokerage services in the United States and Canada.
This document is intended for customers, shippers, carriers, dispatch partners, warehouses, business contacts, website visitors, vendors, and any individual who provides information to FreightSector through our website, forms, email, telephone, SMS, fax, or other communication channels. FreightSector serves the United States and Canada only unless otherwise agreed in writing.
At or before the time we collect personal information, we disclose the categories of information collected, the purposes for collection, and the categories of parties with whom information may be shared, as described in this Privacy Policy.
1. Information We Collect
We may collect personal information, business information, shipment information, and technical information when you interact with us. The information we collect depends on how you use our website and services.
A. Information You Provide Directly
We may collect:
Name, company name, job title, business contact information, email address, phone number, fax number, mailing address, billing address, and shipping-related contact details.
Freight quote request details, including pickup location, delivery location, commodity type, shipment dimensions, weight, equipment type, requested service dates, accessorial needs, cross-border U.S./Canada shipment details where applicable, and special handling requirements.
Account, carrier, vendor, or customer onboarding information, including documents, certifications, insurance details, tax forms, authority information, and compliance information where applicable.
Messages, form submissions, support requests, call details, SMS communications, fax communications, and other information you choose to provide.
B. Information Collected Automatically
We may collect:
IP address, browser type, device type, operating system, pages visited, referring URLs, time spent on pages, and similar website usage data.
Cookies, analytics data, pixels, and similar technologies used to improve website performance, security, marketing effectiveness, and user experience.
Approximate location information derived from your IP address or device/browser settings.
C. Information From Third Parties
We may receive information from carriers, brokers, shippers, dispatch partners, compliance platforms, payment or billing service providers, insurance providers, public databases, marketing partners, or other sources where permitted by law and relevant to our services.
2. How We Use Personal Information
We use the information we collect for legitimate business, operational, legal, and service-related purposes, including to:
Provide freight brokerage, logistics coordination, shipment quoting, dispatch, tracking, and customer support services across the United States and Canada.
Respond to inquiries, prepare quotes, schedule services, coordinate pickup and delivery, communicate shipment status, and resolve service issues.
Send transactional communications, service notifications, appointment reminders, dispatch updates, shipment or order alerts, account notifications, and customer support messages.
Verify carrier qualifications, insurance, authority, safety, compliance, and operational eligibility.
Maintain business records, invoices, billing information, tax records, and internal operational documentation.
Improve our website, services, customer experience, security, compliance processes, and business operations.
Detect, prevent, and respond to fraud, unauthorized access, security incidents, claims, disputes, and legal or regulatory requirements.
Send marketing or promotional communications where permitted by law and in accordance with your preferences.
Service-related communications, including quote updates, shipment updates, dispatch coordination, appointment reminders, and account notifications, may be necessary to provide our services. Marketing communications are optional and may be opted out of where required by law.
3. SMS Communications and Consent
If you provide your mobile phone number and opt into SMS communications through a web form or other medium, you agree to receive SMS messages from FreightSector.com and Freight Sector Inc. related to our services.
SMS consent is not shared with third parties or affiliates.
SMS messages may include quote request updates, shipment or order alerts, dispatch updates, pickup and delivery coordination, appointment reminders, account notifications, customer support communications, and other service-related messages. Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing or using our services.
You may opt out at any time by replying STOP to any SMS message. For help, reply HELP, contact us at [email protected], call 226-214-2959, or visit https://freightsector.com.
We use RingCentral as a phone and SMS communications provider. RingCentral may process communications-related information only as needed to support messaging, call, and related communication services, subject to applicable terms and legal obligations.
4. How We Share Information
We may share information only as needed to operate our business, provide services, comply with law, protect rights, or complete transactions requested by you.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising as those terms may be defined under applicable privacy laws, unless we provide any legally required notice and opt-out rights.
We may share information with:
Carriers, drivers, dispatch partners, warehouses, logistics providers, and service partners involved in quoting, scheduling, transporting, tracking, or delivering freight.
Technology vendors, website hosting providers, analytics providers, CRM platforms, email providers, SMS providers, communication providers, and other service providers that support our business operations.
Zoho CRM, which we use to manage customer, lead, quote, account, and business relationship information.
Microsoft 365, which we use for business email, internal communications, document handling, and related business productivity services.
RingCentral, which we use for business phone, SMS, and related communication functions where applicable.
Insurance providers, claims administrators, compliance platforms, legal advisors, auditors, accountants, or other professional advisors where necessary.
Government authorities, courts, law enforcement, regulators, or other parties when required by law, subpoena, court order, regulatory request, or legal process.
Successors or related parties in connection with a merger, acquisition, financing, sale of assets, corporate restructuring, or similar business transaction.
We require service providers and operational partners to use information only for the purpose of supporting our services or fulfilling legal and business obligations, unless otherwise permitted by law.
5. Cookies, Analytics, and Similar Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, measure marketing performance, and protect website security.
You may control cookies through your browser settings. Disabling cookies may affect website functionality.
Some browsers and devices allow users to send “Do Not Track” or similar signals. Our website may not respond to all such signals. Where required by law, we will honor legally recognized opt-out preference signals.
6. Data Retention
We retain information for as long as necessary to provide services, complete transactions, maintain records, resolve disputes, comply with legal obligations, enforce agreements, and support legitimate business purposes.
Retention periods may vary depending on the type of information and applicable legal requirements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Choices
You may request access, correction, or deletion of certain personal information, subject to legal and operational limitations.
You may unsubscribe from marketing emails by using the unsubscribe link in those emails or by contacting us.
You may opt out of SMS messages by replying STOP. For help, reply HELP.
You may manage cookies through your browser or device settings.
To submit a privacy request, email [email protected] with the subject line “Privacy Request,” call 226-214-2959, or write to Freight Sector Inc., 290 King Street E, Kitchener, ON N2G 2L3.
9. U.S. State Privacy Rights
Depending on your state of residence and the laws applicable to FreightSector, you may have rights to request access to personal information, correction of inaccurate information, deletion of personal information, portability of certain information, information about how personal information is disclosed, and the ability to opt out of certain processing activities where applicable.
We will respond to verified privacy requests as required by applicable law. We may need to verify your identity or authority before fulfilling a request.
We will not discriminate against you for exercising privacy rights available under applicable law.
10. Canadian Privacy Rights
Where Canadian privacy laws apply, including applicable federal and provincial privacy requirements, we collect, use, and disclose personal information with consent or as otherwise permitted by law.
We limit collection to information reasonably necessary for the purposes described in this Privacy Policy.
Canadian individuals may request access to or correction of their personal information, subject to applicable exceptions.
We use reasonable safeguards and limit use and disclosure of personal information to identified business, operational, legal, and service-related purposes.
11. Sensitive Information
We do not request sensitive personal information unless necessary for onboarding, compliance, billing, claims, legal, or operational purposes.
Examples may include insurance documents, tax forms, compliance records, or related business documents required for carrier, vendor, customer, or shipment operations.
12. Children’s Privacy
Our website and services are intended for business and commercial use and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
13. International Users
FreightSector.com is intended for users and business operations in the United States and Canada.
If you access our website from outside these jurisdictions, you understand that your information may be processed in the United States, Canada, or other locations where our service providers operate, and privacy laws may differ from those in your location.
14. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites or services.
You should review the privacy policies of those third parties before providing information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the effective date above.
Continued use of our website or services after an updated policy is posted means you accept the updated policy to the extent permitted by law.
16. Contact Us
For questions about this Privacy Policy, our privacy practices, or to submit a privacy request, please contact us:
Freight Sector Inc. / FreightSector.com
Mailing Address: 290 King Street E, Kitchener, ON N2G 2L3
Phone: 226-214-2959
Fax: 226-210-5757
Email: [email protected]
Website: https://freightsector.com